Monday, October 3, 2022

Director, Medical (South Sudan)

Hiring Organization: International Medical Corps
Job Location: South Sudan 

Base Salary: TBD
Closing Date: Open Till Filled

Job Summary

The Medical Director is providing strategic vision and technical support to the identification, design, implementation and management of the health programs at national level. The Country Medical Director will work in collaboration with Country Director, Programme Director, senior management team, and health teams in the field to deliver high-quality health services to the targeted beneficiaries. The Medical Director will make frequent visits to the field sites to ensure the highest standards of service delivery. S/he will ensure high-quality clinical services in all IMC-supported health facilities. S/he will monitor service quality, ensure that all staff are trained and well-supported, pharmaceuticals and other medical supplies are properly managed, and apply clinical-level data to national-level quality improvement efforts. The Country Medical Director will represent IMC in the national health coordination meetings, health forum and other technical working groups.

Main Responsibilities

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation

Technical Monitoring and Program Quality

Work closely with the PD to ensure smooth running of health programs.
Provide technical supervision and technical support to the organizations health programming activities.
Ensure activities are consistent with established best practices, which are acceptable internationally (WHO/SPHERE and IMC standards).
Ensure health programs utilize standardized protocols, policies and guidelines according to Ministry of Health, WHO and IMC.
Oversee the collection, analysis and timely reporting of data and statistics for all programs (including objectives, indicators and outcomes of health programs) according to internal and donor requirements
Review from a technical standpoint, monthly field and donor reports.
Ensure timely and adequate provision of supplies and drugs through review of pharmacy consumption reports, national drug protocols, donor pharmaceutical protocols, and program budgets, acquisition of partner agency and UN drug kits, and health information materials.
Ensure all stakeholders, including senior management team, the Health Technical Unit and donors are provided with updates following the established reporting structures.

Program Development

Work with senior management team, field teams, cross functional platforms, and the Health Technical Unit in strategic planning for future health programs.
Work with PD and senior management team to draft concepts for future funding following the protocols and formats.
Provide technical input and support during proposal development and technical reviews.
Strive to ensure as much as possible different health related sectors (MHPSS, GBV, etc.) are integrated into proposed programs.
Provide inputs and support in new health assessment and assessment reports

Representation

Represent the organization to national Health coordination meetings, Health Forum, health cluster donor and stakeholder meetings and other technical working groups.
Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organization's Code of Conduct, ethics, values and standpoint with regular internal and external actors
Ensure maximum visibility of the agency amongst the NGO community

Human Resources Management
Assist in the selection and training of qualified program health staff, recommend promotions, and implement disciplinary action suggest termination of staff in consultation with the SMT.
Maintain open lines of communications with all field staff.
Train senior national health staff to increase their responsibilities in order to build capacity and ensure sustainability of programs.
Ensure professional development for expat and national health staff through assessment of training needs and capacity building activities.
Support direct supervisors in ensuring staff performance evaluations and professional development plans are in place.
Overseeing trainings of all national healthcare staff, including doctors, clinicians, nurses, midwives and other technical staff to ensure that the provided trainings are of acceptable quality and address the identified needs.
Collaborate with national health authorities and relevant international health agencies for the development of an approved curriculum to meet training needs and implement those plans through the management team and field teams

Monitoring and Evaluation

Support the M&E staff/team in development of new strategies that includes proposal of data collection methods and defining medical indicators during project design; and supporting the team in data collection at the field sites.
Interpret the analyzed data, present how the project is progressing in terms of performance indicators and propose plans for action to address any gaps in project implementation.
Liaise with the HQ MEAL team to receive timely input and implement recommendations ensuring best practice at all stages of program implementation.

Working Relationships

Work closely with country senior management team and the Health Technical Unit

Security

Collaborate with security Manager/CD in order to maintain security of health staff in the field
Ensure application and compliance of security protocols and policies


Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child and Patient Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.


QUALIFICATIONS and EXPERIENCE:

The candidate must be a medical doctor. Master’s in Public Health or a similar public health degree will be an added advantage
Minimum 8 years of experience at the managerial and technical level relating to primary and secondary health care, maternal and child health, sexual and reproductive health, HIV/AIDS, community health, communicable diseases and outbreak/emergency response
Candidates with international experience will be preferred.
Experience of working at senior level in health humanitarian and development programs in South Sudan will be an advantage
Excellent communications skills in English (oral and written)
Ability to exercise sound judgment and make decisions independently
Extremely flexible, and have the ability to cope with stressful situations and frustrations
Ability to relate to and motivate staff effectively
Creativity and the ability to work with limited resources
Skills and knowledge in program sustainability and capacity building, project monitoring and evaluation.
Proven capabilities in leadership required
Strong negotiation, interpersonal and organization skills

International Medical Corps is a ‘first-responder’ both to natural and men-made disasters and has a mandate of working in remote locations. The organization has a comprehensive security management policy and plan in place and committed to do everything possible within its remit to ensure safety and security. Notwithstanding, the mandate and programming choices of International Medical Corps require staff with high degree of resilience, extremely decisive quality and ability to move fast. International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.


Job Description
JOB SUMMARY:

The Medical Director is primarily responsible for technical vision, strategy, design, implementation and management of the health programs at senior management level. The Medical Director will work in collaboration with the senior management team and health teams in the field to deliver high-quality health services to the targeted beneficiaries. The Medical Director will make frequent visits to the field sites to ensure the highest standards of service delivery. S/he will ensure high-quality clinical services in all IMC-supported health facilities. S/he will monitor service quality, ensure that all staff are trained and well-supported, pharmaceuticals and other medical supplies are properly managed, and apply clinical-level data to national-level quality improvement efforts. The Medical Director will represent IMC in the national Health Cluster, Health Forum and other technical and health-strategic inputs during proposal development periods

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Technical Monitoring and Program Quality
• Provide technical supervision of, and technical support to the organization’s health programming activities.
• Ensure activities are consistent with established best practices, acceptable international (WHO/Sphere) and national standards as well as ensure programs across different sites in the country are of comparable quality by encouraging transfer of good practices form one field site to another;
• Ensure health programs utilize standardized protocols, policies and guidelines according to the Ministry of Health and WHO.
• Work closely with the country director, senior management and field teams to determine the operational needs of the medical program within the scope of the grants;
• Oversee the collection and timely reporting of data and statistics for all programs (including objectives, indicators and outcomes of health programs) according to internal and donor requirements
• Review monthly field and donor reports and ensure appropriate follow up and decision making on data relevant to the organization’s health programs;
• Where feasible work with government health authorities and international agencies such as WHO to ensure implementation of standardized national health information systems
• Work with field teams, partner agencies (when applicable) and national health authorities for outbreak preparedness and contingency planning
• Ensure timely and adequate provision of supplies and drugs through review of pharmacy consumption reports, national drug protocols, program budgets, acquisition of partner agency and UN drug kits, and health information materials.
• Ensure all stakeholders, including senior management team, the Technical Unit and donors are provided with updates, following the established reporting structures.
• Ensure all IMC staff are trained on the IMC Accountability Code;
• Inform beneficiaries about their right and the existence of the circuit to formulate complaints in case of non-satisfaction so that corrective measures are applied;
• Assist staff in charge of satisfaction questionnaire administration to perform their work independently without interference;
• Collaborate with MEAL department to enable the proper implementation of the complaint’s management mechanism and its functioning;
• Work with MEAL department to ensure that feedback from communities is part of the MEAL exercises, and features in MEAL and program reports;

Program Development
• Establish and build the capacity of a country technical unit which should include program and sector leads to be engaged in business strategic planning and development
• Work with senior management team, field teams, regional desk and the Technical Unit in strategic planning for future health programs.
• Work with Programs Director and management team to draft concepts for future funding following the protocols and formats of each relevant donor.
• Provide technical input during proposal development and technical reviews, and feedback to the field to improve the quality of the final proposals;
• Strive to ensure as much as possible different health related sectors (Mental health, Nutrition, and GBV) are integrated into proposed programs.

Representation
• Represent the organization to UN, health cluster, international and national NGOs and Ministry of Health at health coordination meetings as well as other meetings which are relevant to country programs and enhance the organizations visibility (i.e. task force meetings, assessment missions, camp coordination meetings, UN coordination meetings, INGO coordination meetings)
• Serve as the principle liaison with MOH on matters related to the program to ensure programmatic accountability contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the organizations Code of Conduct, ethics, values and stand-point with regard to internal and external actors.

Human Resources Management
• Assist in the selection and training of qualified program health staff.
• Maintain open lines of communication with all field staff
• Train senior national staff to increase their responsibilities in order to build capacity and ensure sustainability of programs.
• Ensure professional development for expat and national health staff through assessment of training needs and capacity building activities.
• Work closely with the health teams to determine the training needs of the medical staff.
• Overseeing trainings of all national healthcare staff, including national Doctors, non-physician clinicians, nurses, midwives and other technical staff to ensure that the provided trainings are of acceptable quality and address the identified needs and to ensure sustainability of programs

Working Relationships
• Work closely with country senior management team and the Health Technical Unit
• Ensure program process through communication with country team to ensure coordination of programs supplies are consistent with management of budgets, including budget forecasting, development of spending plans.
Security
• Collaborate with security officer/CD in order to maintain security of health staff in the field
Ensure application and compliance of security protocols and policies

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Code of Conduct
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Equal Opportunities
International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Job Requirements
MINIMUM QUALIFICATIONS


• Typically, a Medical degree required with Master in Public Health. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically 12+ years of relevant and progressive experience in international programs (preferably developing country or low-resource setting with an NGO) and at least 7+ years at the senior management level relating to primary health care, maternal and child health, reproductive health, emergency response, and infectious diseases
• Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO’s
• Experience managing multiple projects across a number of grants in a complex and dynamic country context
• Must have excellent communications skills, both oral and written
• Excellent organizational skills and ability to handle multiple tasks in a dynamic environment
• Ability to relate to and motivate staff effectively
• Creativity and the ability to work with limited resources
• Able to analyze and interpret data and track program performance against program indicators
• Possess excellent facilitation skills
• Ability to effectively present information and respond appropriately to questions from various stakeholders (i.e.: senior managers, counterparts, senior government and rebel leaders and other related regional players)
• Ability to work with a broad spectrum of people

Additional Technical or Language Requirements


MISCONDUCT DISCLOSURE SCHEME

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.


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