County and Hospital Coordinator

Employer:  American Refugee Committee International
Location: South Sudan , Kapoeta
Closing date: 16 Jun 2017

The County and Hospital Coordinator is responsible for the implementation and overall technical support and management of ARC’s Kapoeta South project. This position will be responsible for three main objectives:
Increase access, use, and quality of health services across all levels, particularly for women, children and vulnerable groups
Strengthen the health system under the stewardship of the County Health Departments
Increase access to nutrition services particularly for pregnant women and young children

As this is a performance-based contract, it is imperative that this position closely monitor set milestones, and work with both staff and the CHD to implement course corrections, if needed, in order to achieve program targets.

The County and Hospital Coordinator will be working under the supervision of the Head of Programs and in collaboration with Senior Health Coordinator, Grants Manager, Finance Controller and Country Director in the Juba office. The position will be based in Kapoeta South.


Health Technical Management 40%
Manage health program implementation in the County to reach quality/coverage targets and complete key work plan activities. Identify quality gaps and work with ARC, CHD and hospital teams to define a strategy to address these.
Supervise and/or ensure health facilities are being supervised using performance/quality improvement methodologies and the Quantified Supervision Checklist; MoH BPHS prevention, treatment guideline and protocols.
Ensure the utilization of standardized protocols, policies and guidelines, as prescribed by the South Sudan Ministry of Health, the World Health Organization, and ARC at the health facilities and hospital.
Provide occasional direct on-job training/mentoring if assumed as a task in action plans.
Coordinate and facilitate trainings for project staff and health personnel to strengthen their skills in areas of clinical service provision, staff management, and routine data collection and reporting.
In coordination with the Senior Health Coordinator, consortium members, HPF team and other donors, ensure the capacity of the relevant program staff is built.
Ensure that all the required reports are properly collected and submitted in a timely manner to the Grants Manager, as appropriate.
In coordination with the Senior Health Coordinator, the Head of Programs and the health team in the County, identify the required equipment, drugs, medical supplies, job aids and furniture needs for the health facilities.
Provide technical oversight in the integration of PHC and RH activities in other sectors such as WASH.
Travel frequently to health facilities for supervisory visits.
Work with staff to develop success stories.
Manage other health-related projects that may be implemented in the County.
Lead other program development activities including support in assessment and program design.

In coordination with the hospital team, ensure consistent readiness, responsiveness and continuous quality improvement of CEmONC, trauma care, and general surgery, services through:
Development of a comprehensive, focused supportive supervision structure for clinical staff
Development and implementation staff capacity assessment in medical skills (CEmONC, trauma care, and general surgery,); based on the results, develop and implement a schedule of regular clinical skills updates and continuous medical education to address the gaps and weaknesses.
In collaboration with the CHD/SMOH and Chief Medical Doctor, identify quality gaps and development of strategies to address them

Ensure high functioning countywide referral system from County level to the state hospital level, including feedback system to referring facilities and follow up, as required, of discharged patients.

Ensure procedures are in place for reporting and prompt investigation of accidents, near misses, and adverse events, including maternal death audits.

Ensure data are reported to health committees and discussed with staff during regular staff meetings to formulate recommendations for improvements in service delivery

Site management (finance/logistics/security) 30%
Plan, organize and coordinate the finance, logistics and human resources activities and requirements of the field site to achieve project objectives
Ensure compliance with donor and internal procurement and financial policies and control procedures
Monitor expenditures to ensure that project activities are implemented within the approved budget
Monitor all procedures relating to payroll, human resource management and appraisal
Monitor security, liaises and seeks guidance from security officer and ensures that security policies are complied
Maintain a register of all hospital assets, copies of employment contracts, leave details and transfer details of all personnel
In collaboration with the other staff, ensure adequate availability of supplies and functioning equipment necessary to carry out PHC, CEmONC, trauma care, and general surgery.
Ensure progress towards established project indicators
Review budget versus actual on a monthly basis and make adjustments to activity plans accordingly.
Agree performance objectives/expectations with direct reports; complete performance appraisals annually, supervise direct report on a regular basis that may vary by staff and over time. If s/he supervises supervisors, ensure they do the same.
Participate in the recruitment and selection of qualified field national staff, recommend promotions, disciplinary action and termination of staff in consultation with supervisor.

Capacity Development of County Health Department 20%
In coordination with the Health Systems Strengthening Manager, strengthen the capacity of the County Health Department in Human Resource, Financial, Logistics and administrative management in order to prepare the CHD for future handover.

Representation and Coordination 10%
At the County and State levels, represent ARC and liaise with the consortium, HPF and other donors, local authorities, UN, and NGOs to promote ARC programs, facilitate successful coordination of activities, and ensure transparency in the community.
Develop and maintain strong working relationship and coordinate with State and County authorities, especially representatives of the County Health Department (CHD) and the State Ministry of Health (SMoH), relevant international and local agencies engaged in similar health activities in the county.
Work in partnership with other International and local NGOs to ensure program harmonization.
Advocate for quality PHC services both at facility and community level.

Other Functions
Perform any other related duties that may be assigned by line manager.
Comply with ARC Standard Operational Procedures.

Degree in Public Health, MD, Nursing and/or health-related field at a minimum with clinical experience. Master’s degree is plus.
At least 3 years’ experience managing health project in a developing country (Africa – South Sudan highly valued), experience in supervising staff, project activities and project cycle management with an international organization.
Demonstrated leadership capacity and experience in project cycle management with an international organization
Experience in analytical and conceptual skills in report writing, program management, project planning, budget management, organizational, interpersonal, and communication skills
Strong coordination skills with proven ability to work across multiple technical areas simultaneously, supporting and mentoring multiple staff members.
Good work experience in training facilitation, mentoring and capacity development.
Professional fluency in spoken and written English.
Proven ability to work cooperatively with others in a team environment.
Good knowledge of logistics and admin/HR and donor compliance.
Good computer skills (Microsoft Office, Email, etc)


Knowledge of and experience in working with and coordinating with international and national partner organizations

Highly motivated hands-on self-starter, ability to work independently, open to constructive feedback and has ability to respond accordingly

Demonstrated ability to work in a fast-paced environment with tight deadlines, effectively managing multiple priorities

Flexibility and willingness to adjust to changing responsibilities or needs as they arise

Willingness to frequently travel and live in remote and security difficult situation

Additional qualities: ability to multitask, ability to handle pressure well, ability to improvise, flexibility, cultural and environmental sensitivity.

Cultural and gender sensitivity essential

American Refugee Committee is an Equal Opportunity Employer offering employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, citizenship, physical or mental disability, or protected veteran status. American Refugee Committee complies with all applicable laws governing nondiscrimination in employment.