16 July 2016

Medical Advisor , Asia

Location: Jarkata , Indonesia

Rotational  ( 28 DAYS ON / 28 DAYS OFF)
Availability: September 2016

Position Overview
The Medical Advisor provides medical support to the 24 hour assistance centre combined with the running of medical evacuations and transport of patients.

Key Responsibilities
Provide professional telephone advices to patients and monitor the appropriateness of the medical treatment.
Obtain medical reports verbally from treating Doctors to ascertain the suitability of patient’s treatment and/or to coordinate the patient’s needs for transport.
Monitor the medical aspects of evacuations and repatriations, including assessing the necessity of an evacuation and the means by which it should take place.
Liaise with medical departments of various commercial airlines for passenger clearance. Complete medical information forms with accuracy and within required timeframes.
Knowledge and adherence to Organization policies and procedures, as well as policies and procedures outlined by our clients.
Ensure that patient’s information is stored appropriately in related systems and follows the internal procedures on privacy. Patient information is not shared with other departments or externally.
Communication with clients and other assistance centres through emails or confirmations is professional and meets business standards.
Work as part of a regional team in Asia and will be on call as per duty roster including shift work on days and nights.

Additional Responsibilities

Perform international medical repatriations when required.
Occasionally assist with locums in our medical clinics worldwide.
Assist with the training of new Operations Coordinators and/or Coordinating Doctors during the induction program when required.
To work within and promote all organization’s policies, procedures and corporate values.
To be aware of organization’s OH&S policies, practices and procedures and actively participate in the ongoing development and enhancement of these important areas of our business.
Undertaking project work or reasonable duties as requested by the direct Manager.

Required Registration
Full registration to practice medicine in country of origin or residence

Required Languages
National language in country of posting will be an added advantage

Required Skills and Abilities

Work effectively with non-medical staff and clients
Integrate medical information and produce recommendations to clients
Present medical information to non-medical staff and clients
Effectively balance medical needs with commercial considerations
Professional written and verbal communication skills
Customer/client focused
Empathetic manner
Confident clinical decision making skills
Time management
Team player
Cultural awareness
Computer literate

Required Work Experience/Knowledge
Medical Doctor with at least 5 years of post qualification experience
Experience gained within accident & emergency and general practice

Desirable Work Experience/Knowledge
Varied international medical and/or health care system experience
Experience in assistance, aviation, remote area medicine

To Apply
To submit an application for this position, please send your latest resume to :  xxxxxxxxxx@xxxxxxxxx.com

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